We have had a great experience with our Essilor Instruments sales manager. The service is great and the edging equipment is perfect. We have used the Kappa edger for 10 years.
Lens Finishing Systems – Erik Preston
We are a full service lab in Michigan that caters to local independent practices. While we are not a multi-million dollar “mega-lab,” we have been treated with the same sense of importance and respect by Essilor Instruments. Our first purchase was a refurbished KAPPA CTD. It has performed like new and continues to be a reliable work horse. We recently acquired the Mr. Orange system. It has given us the same state-of-the-art capabilities usually reserved for the “mega-labs.” These machines, combined with great customer service and expert technicians, have added value and confidence to our lab. Very pleased!
Lens Finishing Systems – Paul Hudson
The Mr. Orange system performs beyond expectations. Very satisfied with the equipment and the service is excellent.
Lens Finishing Systems – Michael Stoff
I always had Santinellis but switched to Mr. Blue six years ago. I now have two Mr. Blue edgers. Mr. Blue is the best machine ever, and I have had quite a few.
Lens Finishing Systems – Anthony Doan
We first purchased a Mr. Blue in 2011. We were so amazed by not only the performance, but by the customer service as well, we upgraded to a Mr. Blue 2.0. Through the years, we have not had any issues other than normal wear and tear. If something did come up, our Essilor Instruments sales manager would just be a phone call away. He’s been there from the initial install until now, and still calls or texts me periodically to see how we’re doing. We definitely appreciate this level of service. Now from the technical side, the Essilor Instruments technician has always been there for us as well. He’s been accommodating with our schedules, and has been able to promptly troubleshoot any issues we’ve had. We highly recommend Mr. Blue and the service that comes with it.