It was wonderful calling Essilor Instruments for technical support. The representative was able to simplify the process to help me understand everything I was doing related to the Mr. Blue finishing system and why. The folks at Essilor Instruments are great and helpful.
Brenda CuvasOpticianWellington Eye CareWellington, CO
Our Essilor Instruments sales manager is also our equipment adviser. On his last visit, he was very helpful navigating our six-month-old Mr. Orange. There is always something new to learn and when we call, we always get a quick response. A+ service! Thanks!
We have had a great experience with our Essilor Instruments sales manager. The service is great and the edging equipment is perfect. We have used the Kappa edger for 10 years.
Ashish ChhitwalODVisual Health Doctors of OptometryFairfax, VA
We are a full service lab in Michigan that caters to local independent practices. While we are not a multi-million dollar “mega-lab,” we have been treated with the same sense of importance and respect by Essilor Instruments. Our first purchase was a refurbished KAPPA CTD. It has performed like new and continues to be a reliable work horse. We recently acquired the Mr. Orange system. It has given us the same state-of-the-art capabilities usually reserved for the “mega-labs.” These machines, combined with great customer service and expert technicians, have added value and confidence to our lab. Very pleased!
Erik PrestonOwner/Lab ManagerLocerne Optical LabsWixom, MI
I always had Santinellis but switched to Mr. Blue six years ago. I now have two Mr. Blue edgers. Mr. Blue is the best machine ever, and I have had quite a few.
Michael StoffOwnerEye Shoppe On SeventhBrooklyn, NY
We first purchased a Mr. Blue in 2011. We were so amazed by not only the performance, but by the customer service as well, we upgraded to a Mr. Blue 2.0. Through the years, we have not had any issues other than normal wear and tear. If something did come up, our Essilor Instruments sales manager would just be a phone call away. He’s been there from the initial install until now, and still calls or texts me periodically to see how we’re doing. We definitely appreciate this level of service. Now from the technical side, the Essilor Instruments technician has always been there for us as well. He’s been accommodating with our schedules, and has been able to promptly troubleshoot any issues we’ve had. We highly recommend Mr. Blue and the service that comes with it.
Anthony DoanOffice Manager / OpticianClear Vision OptometrySan Bernardino, CA
We got the Neksia edger from Essilor Instruments about four years ago, and I must say it is the best purchase I have made. The service from Essilor Instruments has been phenomenal. They have taken care of the instrument, service and training of the staff in the best possible way. Whenever we had a problem, they were always there to help us out.
I would highly recommend the Neksia edger from Essilor Instruments.
Ravi Kankaria, ODVision Source - AldineHouston, TX
Delta2 is a very easy machine to use and extremely convenient for first timers.
