We have had two Kappa edgers and tracers for over 20 years. Our Essilor Instruments sales manager is the best. Always there to help. Always friendly and definitely knows his stuff. Amazing guy, amazing service!
The ease of use has helped Mr. Orange to seamlessly integrate into our office as part of the team. We are able to trurn around jobs faster, save money on our lab bills, and WOW patients with our service.
In my 36 years of working in the industry, I have used many of the higher-end units and none have come close to Essilor’s Mr. Blue. It is simple to use, worry-free and so precise it still amazes me. I especially like the sealed chamber because it virtually eliminates odors and dust created by edging poly and high-index lenses. In addition, the Customer Support is extraordinary. They will go out of their way to ensure all of your expectations are met.
Sonoma Eyeworks is coming up on its 18th anniversary. In those 18 years, Mr. Blue is our second all-in-one edging system. Mr. Blue is far superior to its predecessor. I have been working in optical labs for 28 years and Mr. Blue is by far the best edger I have ever operated. The machine needs little to no maintenance. The function of a database with thousands of shapes, as well as being able to create an operator’s own database is a huge help. The digital camera in the tracer/blocker is a huge help as well, as it is no longer necessary to mark lenses manually on a lensometer. Everything went seamlessly from the sales associate to the technician that installed the machine. Technical Support as well as Customer Service is there to answer any and all questions in a timely manner. I would definitely recommend a Mr. Blue edging system to another practice.
I have enjoyed very much, working for the last six years with my Mr. Orange system. The edger and tracer are very accurate and easy to use. I have also received excellent service, thanks to my Essilor Instruments sales and service reps.
Great experience with Mr. Orange. The 3pc. capacity is wonderful, especially coming from an optician that used to drill by hand. Fast and accurate work, I have owned it for over 2 years with no mechanical problems.
My most recent purchase was the WAM Wavefront Analyzer Medica 700. This device has been a key addition to my practice especially now as the amount of audits for medical necessity have significantly increased over the past few years. I feel my skills in designing rigid contact lenses around the interesting corneal surfaces has greatly increased by being able to see exactly what I am trying to avoid or reshape. Also the ability to identify these cases early makes patient expectations with their quality of sight and management plan more clear.
I recently purchased the WAM700 (Wave Analyzer Medica 700 Wavefront Abberrometer) after reviewing other similar instruments on the market. This instrument is great! By doing 7 different measurements within 2 minutes per eye, it is a time saver and money generator! My staff loves the ease of this machine, I like the data it provides without having to use multiple different devices and the patients are impressed with the technology. I highly recommend the WAM700.
As a third-generation lab owner with over 30 years of experience, I’ll have a hard time making a higher recommendation than I could for the Essilor Instruments sales manager. He has proven to be an excellent salesperson, communicator, technician, and “friend” to our business.
He has sold us our last two edgers (three in total). We have used Mr. Blue since September 2011 and Mr. Orange since December 2016. I feel that he does a great job of listening to our needs and finding adequate solutions. I feel that he sets up reciprocal transactions that help both Empire Optical and Essilor Instruments. This is the reason we keep doing business with Essilor Instruments.
Relationship is extremely important to me and my business, and I’ll say that he excels in relationship. We sincerely appreciate what he brings to our relationship with Essilor Instruments, and look forward to doing business in the years to come.
We have been using Mr. Orange for several years and are very satisfied with the machine and the customer service that goes along with it. Would recommend!